Solutions

Tailored Software Solutions for Every Correctional Facility Need

Correctional facilities face unique operational challenges that require secure, efficient, and adaptable solutions. From financial management and inmate communication to commissary operations and self-service kiosks, facilities must balance security, compliance, and efficiency while ensuring that administrators, inmates, and their families have access to reliable tools.

At JointAccounts, LLC, we provide technology-driven solutions that streamline processes, reduce administrative burden, and enhance facility operations. Our modular platform integrates seamlessly with existing jail management systems, allowing for customized solutions that meet the distinct needs of each facility.

Accounting & Financial Management

The Challenge

Managing inmate funds is a complex and time-consuming task for correctional facilities. Manual processes increase the risk of errors, fraud, and inefficiencies, while outdated systems can create unnecessary administrative burdens. Additionally, families need convenient and secure ways to deposit funds into inmate accounts without delays.

Our Solution

Inmate Trust Accounting

Securely manage deposits, payments, and fees in real-time, minimizing discrepancies and financial mismanagement.

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Automated Deposits

Enable instant and secure deposits via kiosks or online, reducing staff workload and errors.

Bank Reconciliation & Fee Administration

Ensure error-free financial tracking, improving transparency and accountability in fund management.

By automating financial management, correctional facilities eliminate manual errors, improve efficiency, and provide transparency for both administrators and families.

Inmate Communication Services

The Challenge

Traditional inmate communication methods, such as in-person visitation and phone calls, are often time-consuming, costly, and logistically challenging. Facilities must also ensure secure and monitored communication to prevent misuse and unauthorized activity.

Our Solution

Phone, Video & Text Messaging

Provide inmates with controlled, secure, and cost-effective ways to stay connected with their families.

Integrated Kiosk Access

Enable inmates to submit grievances, request documents, and stay informed, reducing staff workload and administrative bottlenecks.

Monitoring & Security

Ensure all communication is trackable and reviewable, minimizing risks and enhancing facility security.

By leveraging secure digital communication, facilities reduce the burden on staff, improve inmate morale, and maintain oversight over all interactions.

Order Processing & Commissary Management

The Challenge

Managing commissary orders manually can be inefficient and error-prone. Inmates need a streamlined ordering process, while facilities require automated tracking to prevent order mix-ups, inventory shortages, and unauthorized transactions. Commissary managers also need to monitor and control restricted items like e-cigarettes.

Our Solution

Seamless Ordering System

Allow inmates to place orders directly from their kiosks, reducing manual processing errors and delays.

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Warehouse & Delivery Tracking

Track orders from placement to final delivery, ensuring accurate inventory management.

E-Cigarette Management

Provide controlled access to restricted items, ensuring regulatory compliance and proper usage tracking.

This automated, integrated approach improves commissary efficiency, reduces operational costs, and ensures inmates receive correct orders on time.

Kiosk Solutions

The Challenge

Many correctional facilities still rely on outdated manual systems, requiring inmates to go through staff for every small request. This creates unnecessary workload for officers, increases wait times, and limits access to essential services for incarcerated individuals.

Our Solution

Deposit Kiosks

Enable families to make secure, real-time deposits, reducing administrative tasks and ensuring instant fund availability.

Inmate Kiosks

Provide self-service access for commissary ordering, communications, and requests, minimizing staff intervention.

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Facility-Controlled Access

Grant role-based permissions, ensuring staff maintain control while improving operational efficiency.

Self-service kiosks enhance facility efficiency, empower inmates with controlled access to services, and reduce the burden on correctional staff.

Explore the Best Solutions for Your Facility

Every correctional facility has unique needs, and JointAccounts is committed to providing tailored, technology-driven solutions that enhance security, efficiency, and user experience.

Want to explore the best solutions for your facility?

Contact us today to schedule a consultation or request a demo